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Gift cards

Sell and redeem gift cards on your POS

Switching to Resto is free, and you can cancel at any time.

Sell

Printed or sent by email

You set fixed amounts in the back office and can also allow any other amount. The card is issued when the check is paid.

Printed

On the receipt printer

The card prints with the amount, a QR code, the number and the expiry date. Staff can print it again.

By email

To the recipient

The recipient gets an email with the card as a PDF. They can print it or show it on their phone.

Balance and history

You see where each card was used and what is left

The back office shows the balance of each card, and every sale, payment and refund on it.

On the POS
“Look up balance” shows the balance and expiry date before anything is charged.
Refunds
If an online order paid with a gift card is refunded, the amount goes back on the card.
Expiry
Each card is valid for four years from the day of sale. The date is printed on the card.
The number
Resto shows only the last four characters. The full number is stored encrypted.

AI Assistant

The AI Assistant looks up a gift card for you

A guest calls and reads out the number on their card. You ask the AI Assistant in the back office and get the balance and the expiry date.

Example conversation: the owner asks for the balance on the gift card ending 7KQM and gets 25.000 kr. Then the owner asks what is outstanding and gets 486.500 kr. on 58 active cards.

AI Assistant Example

  • It finds a card by email, name or the last four characters.
  • It shows a card’s ledger: the sale, payments and refunds.

More about the AI Assistant

Questions

Gift card questions

Can guests buy gift cards online?
That is coming soon. Today, gift cards are sold on the POS. A digital card goes by email straight to the recipient. Guests can pay with a gift card in online ordering and QR ordering.
Can a card be used more than once?
Yes. The card works until the balance is used up or the card expires. Each use goes in the card’s ledger.
How is VAT handled?
Resto handles VAT on gift cards in line with Icelandic law. VAT is charged when the card is sold. When the card pays for food and drink, Resto takes the prepaid VAT off, so VAT is not charged twice. This applies on the receipt and in your books. Read more in our guide to gift cards in Iceland.
We have gift cards from another system. What happens to them?
When you switch to Resto, we move your gift cards and their balances across. The POS can also take SmartCard gift cards when it is connected to SmartCard. See switch to Resto.

Book a demo of Resto

We show you the system at a time that suits you. The demo does not commit you to anything.

We read every request and get back to you ourselves. We also answer in the evening and at the weekend.

hello@resto.is

We use these details only to contact you about Resto.