Security
Your devices and data, looked after
We update your devices at night and lock them if they go missing. Each staff member signs in with a personal PIN. Your data stays in Europe.
Switching to Resto is free, and you can cancel at any time.
Enter PIN
Enter PIN
Resto
Enter PIN
Resto
Devices
We manage the devices for you
Every device in the venue is enrolled in mobile device management (MDM). We set the devices up, update them and lock them if they go missing.
Venue devices
6 devices
- Bar POS Updated at 03:00
- Dining room POS Updated at 03:00
- Terrace phone Updated at 03:00
- Kitchen display Updated at 03:00
- Self-service kiosk Updated at 03:00
- Spare phone Lost Locked remotely
The day
Open 11:00–23:00. Update 03:00.
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Updates at night
System and app updates install automatically outside business hours. The POS is ready when you open.
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Remote lock
If a phone or tablet goes missing, call us, also in the evening and at the weekend. We lock it remotely.
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Removed in the back office
An admin removes a device in the back office. The device loses access at once, and its history is kept.
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New devices need approval
A new device shows a QR code. An admin scans the code and approves the device in the back office. Until then, the device cannot connect.
Access
Each staff member signs in with a personal PIN
The system always knows who is at the POS. The role decides what each person can do in the back office.
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A personal PIN
Each staff member gets a four-digit PIN. A manager or admin creates it in the back office.
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Locks by itself
When the POS is idle for a while, it shows a warning and then locks.
Roles in the back office
What each role can do in the back office and through the AI Assistant.
| Admin | Manager | Staff | |
|---|---|---|---|
| See staff | Yes | Yes | Yes |
| See sales and reports | Yes | Yes | No |
| Change the menu and prices | Yes | Yes | No |
| Give an item free or change its price on an order | Yes | Yes | No |
| Add staff and PINs | Yes | Yes | No |
| Change settings and devices | Yes | No | No |
| Make someone an admin | Yes | No | No |
Traceability
Every action is recorded with a time and a name
Each order keeps its own history. It shows who opened it, added items, gave a discount, voided an item or took a payment, and at what time.
- The order history records about 60 types of action.
- For a void, the staff member picks a reason. The history records the reason.
- The end-of-day Z report shows how often the cash drawer opened without a sale.
- 1 Lobster soup 3.490 kr
- 1 Lamb soup 2.990 kr
- 1 Arctic char 4.890 kr
- 1 Burger 3.590 krFriesCheese (300 kr) No onions
- 1 Leg of lamb 5.490 kr
- 1 Glass of white wine 1.990 kr
- 1 Draft beer 1.490 kr
Friday 2 October 2026
- 18:02AnnaOpened the orderAdded 1× Lobster soup, 1× Lamb soupAdded 1× Glass of white wine, 2× Draft beer
- 18:06AnnaVoided 1× Draft beerReason: Entered by mistakeSent 4 items to the kitchen and bar
- 18:41JónAdded 1× Arctic char, 1× Burger, 1× Leg of lambSent 3 items to the kitchen
- 19:24JónPrinted the check · 23.930 kr
Friday 2 October 2026
- 18:02AnnaOpened the orderAdded 1× Lobster soup, 1× Lamb soupAdded 1× Glass of white wine, 2× Draft beer
- 18:06AnnaVoided 1× Draft beerReason: Entered by mistakeSent 4 items to the kitchen and bar
- 18:41JónAdded 1× Arctic char, 1× Burger, 1× Leg of lambSent 3 items to the kitchen
- 19:24JónPrinted the check · 23.930 kr
Data
Your venue’s data is kept apart, encrypted and backed up
Resto runs in an Amazon Web Services data centre in Ireland. Your data stays in the European Economic Area.
Devices in the venue
AWS in Ireland
eu-west-1, in the EEA
Database, encrypted on disk
- schemaYour venue
- schemaAnother venue
- schemaAnother venue
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Each venue kept apart
Each venue’s data lives in its own schema in the database. Every request is bound to one venue.
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Encrypted connections
All traffic to the Resto servers uses an encrypted connection, TLS 1.2 or newer.
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Encrypted data
The database is encrypted on disk. Access keys for dk, card acquirers and hotel systems are encrypted separately.
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Backups for 7 days
The database is backed up automatically, and the backups are kept for 7 days. It is also protected against deletion.
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Your data is yours
Each day’s sales are booked in your accounting system. The AI Assistant gives you reports and tables as CSV or Excel files.
Card payments
Resto keeps only the payment result
The card terminal reads the card and the acquirer processes the payment. The card number and PIN stay with them.
The terminal and the acquirer
- Card number
- Expiry date
- PIN
- Chip data
What Resto keeps
- Amount
- 4.980 kr.
- Result
- Approved
- Card
- Visa, debit
- Last 4 digits
- •••• 4821
The same applies when the phone itself takes a contactless payment.
Security questions
Can the AI Assistant change things by itself?
What happens if the internet goes down?
Read more in our guides
All guidesDo you want to see how the devices are set up?
In a demo we show you the sign-in, the roles and the device management.
We read every request and get back to you ourselves. We also answer in the evening and at the weekend.
Thanks.
We will be in touch within one working day.