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Questions about your data? Contact us

Security

Your devices and data, looked after

We update your devices at night and lock them if they go missing. Each staff member signs in with a personal PIN. Your data stays in Europe.

Switching to Resto is free, and you can cancel at any time.

Devices

We manage the devices for you

Every device in the venue is enrolled in mobile device management (MDM). We set the devices up, update them and lock them if they go missing.

Venue devices

6 devices

Example
  • Bar POS Updated at 03:00
  • Dining room POS Updated at 03:00
  • Terrace phone Updated at 03:00
  • Kitchen display Updated at 03:00
  • Self-service kiosk Updated at 03:00
  • Spare phone Lost Locked remotely

The day

Open 11:00–23:00. Update 03:00.

  • Updates at night

    System and app updates install automatically outside business hours. The POS is ready when you open.

  • Remote lock

    If a phone or tablet goes missing, call us, also in the evening and at the weekend. We lock it remotely.

  • Removed in the back office

    An admin removes a device in the back office. The device loses access at once, and its history is kept.

  • New devices need approval

    A new device shows a QR code. An admin scans the code and approves the device in the back office. Until then, the device cannot connect.

Access

Each staff member signs in with a personal PIN

The system always knows who is at the POS. The role decides what each person can do in the back office.

  • A personal PIN

    Each staff member gets a four-digit PIN. A manager or admin creates it in the back office.

  • Locks by itself

    When the POS is idle for a while, it shows a warning and then locks.

Roles in the back office

What each role can do in the back office and through the AI Assistant.

AdminManagerStaff
See staff Yes Yes Yes
See sales and reports Yes Yes No
Change the menu and prices Yes Yes No
Give an item free or change its price on an order Yes Yes No
Add staff and PINs Yes Yes No
Change settings and devices Yes No No
Make someone an admin Yes No No

Traceability

Every action is recorded with a time and a name

Each order keeps its own history. It shows who opened it, added items, gave a discount, voided an item or took a payment, and at what time.

  • The order history records about 60 types of action.
  • For a void, the staff member picks a reason. The history records the reason.
  • The end-of-day Z report shows how often the cash drawer opened without a sale.
More about traceability

Data

Your venue’s data is kept apart, encrypted and backed up

Resto runs in an Amazon Web Services data centre in Ireland. Your data stays in the European Economic Area.

Devices in the venue

AWS in Ireland

eu-west-1, in the EEA

Database, encrypted on disk

  • schemaYour venue
  • schemaAnother venue
  • schemaAnother venue
Backups kept 7 daysDeletion protection
  • Each venue kept apart

    Each venue’s data lives in its own schema in the database. Every request is bound to one venue.

  • Encrypted connections

    All traffic to the Resto servers uses an encrypted connection, TLS 1.2 or newer.

  • Encrypted data

    The database is encrypted on disk. Access keys for dk, card acquirers and hotel systems are encrypted separately.

  • Backups for 7 days

    The database is backed up automatically, and the backups are kept for 7 days. It is also protected against deletion.

  • Your data is yours

    Each day’s sales are booked in your accounting system. The AI Assistant gives you reports and tables as CSV or Excel files.

Card payments

Resto keeps only the payment result

The card terminal reads the card and the acquirer processes the payment. The card number and PIN stay with them.

The terminal and the acquirer

  • Card number
  • Expiry date
  • PIN
  • Chip data

What Resto keeps

Amount
4.980 kr.
Result
Approved
Card
Visa, debit
Last 4 digits
•••• 4821

The same applies when the phone itself takes a contactless payment.

Security questions

Can the AI Assistant change things by itself?
The AI Assistant shows each change first and makes it only when you approve. It can do only what your role allows.
What happens if the internet goes down?
The POS keeps taking orders and prints kitchen tickets on the local network. Your sales catch up when the connection returns. Read more about offline.

Do you want to see how the devices are set up?

In a demo we show you the sign-in, the roles and the device management.

We read every request and get back to you ourselves. We also answer in the evening and at the weekend.

hello@resto.is

We use these details only to contact you about Resto.